Code Enforcement Supervisor
The City of Buena Park is seeking for a Code Enforcement Supervisor to join the Neighborhood Improvement/Code Enforcement Division of the Community Development Department! Our team is responsible for interpreting and enforcing codes related to safety, zoning, and housing. The Code Enforcement Supervisor would be responsible for conducting code enforcement cases, conducting inspections, writing notices, supervising staff, coaching and directing staff, and attending meetings. This is a working Supervisor role in which the individual must have the ability to build relationships and trust with staff, enforce rules and regulations, engage with the public, and tactfully handling difficult situations. The ideal candidate must be a strategic thinker, technology savvy, knowledgeable in updated laws and practices, and seek innovative ways to improve City procedures. If you are interested in helping keep our community safe and attractive for our residents, businesses, and tourists, APPLY TODAY!
GENERAL PURPOSE
Under administrative direction, plans, coordinates, and assists in the management of the City’s Code Enforcement Division; researches, develops, and implements Neighborhood Improvement strategies; enforces municipal code provisions and explains regulations relating to public nuisances, housing, building, zoning, land use, planning and related codes; resolves major complaints, assists in the preparation of management reports and marketing materials, and coordinates special projects; and does related work as required.
DISTINGUISHING CHARACTERISTICS
The Code Enforcement Supervisor assists the Director of Community Development in management of the code enforcement division. This position is distinguished from the Code Enforcement Officer by its significant level of specialized knowledge, broader administrative responsibility, and scope of supervision.
ESSENTIAL FUNCTIONS
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.
1. Plans, coordinates, and manages the work of assigned staff; schedules, assigns, supervises, and evaluates the work of field officers and administrative staff; assists with the management and direction of the development, implementation, and evaluation of plans, policies, systems and procedures to achieve the division’s annual goals, objectives, and work standards.
2. Provides daily to leadership division staff to assure effective handling of work load and assignments; organizes and assigns field and office work, and coaches staff in the efficient handling of citizen complaints.
3. Assists in the management of clerical functions to ensure accurate preparation of case files, including the establishment of legal owners and verifying information necessary to conduct investigation and enforcement activity; documents and maintains case files.
4. Receives telephone calls or in-person complaints from citizens, property owners, community representatives and governmental agencies regarding possible violations of city codes and policies and city ordinances related to zoning, housing, safety and property maintenance violations; issues citations where applicable.
5. Personally responds to the more complex or sensitive complaints or inquiries; investigates complaints and records observations of non-conforming or illegal property uses, signs, inoperable vehicles, unsightly property maintenance, housing violations, fire hazards or obstructions, safety and health violations, animal control violations, and other zoning violations; completes complaint forms and investigative reports.
6. Interprets and applies municipal codes related to commercial and residential property maintenance; reviews case files prepared by staff for attorney prosecution; presents testimony at Public Nuisance Hearings and in court as required; makes presentations to City Council, commissions, and committees.
7. Assists in the development and implementation of procedures designed to achieve code compliance involving application of related laws, ordinances, and regulations.
8. Coordinates communications with complainants, attorneys, and property owners involved in code violation cases.
9. Coordinates the work of staff and program representatives to provide information regarding codes and procedures to residents and businesses; provides technical direction to the Code Enforcement Officers in researching more complex cases.
10. Assists in the development and presentation of educational and informational materials for the general public outlining city policies and standards pertaining to the improvements and maintenance of private property; promotes and encourages cooperation in obtaining voluntary compliance with city standards and regulations.
11. Conducts technical on-site inspections and re-inspections; determines existence and types of code violations; recommends corrective actions in order to bring about compliance; ascertains time frames for compliance; assists homeowners and businesses to obtain compliance; prepares routine violation letters; posts notices requesting compliance to violations or unsafe conditions as required.
12. Assists in the preparation and review of monthly and quarterly reports of code enforcement division activities for the Planning Commission and City Council, as well as reports for the Hearing Officer, City Attorney, and Citizen’s Advisory Committee.
13. Assists in the administration of the Rental Housing Inspection Program for the city and conducts quarterly meetings with the Neighborhood Improvement Oversight Committee.
14. Responds to inquiries from and advises property owners and the public regarding compliance with zoning, housing, and building code regulations, property maintenance standards, regulatory practices, and active code enforcement cases.
15. May represent the Division at staff and City Council meetings.
May be required to work extended hours or on weekends given enforcement needs and public programs.
EDUCATION/TRAINING/EXPERIENCE
High School graduation or G.E.D. equivalent is required. Five years of code and permit enforcement work experience is required, including at least two years of lead or supervisory work, preferably in a governmental code enforcement, planning, or building and safety department with responsibility for code enforcement functions. Associate’s Degree or 60 semester units or the equivalent of college level coursework in Public Administration, Criminal Justice, Planning or a related field is desirable.
LICENSES/CERTIFICATES/SPECIAL REQUIREMENTS
Valid Class C California driver license, acceptable driving record, and evidence of insurance are required. Possession of Penal Code 832 Certificate is required. Certification in code enforcement and zoning administration through the International Code Council (ICC) is highly desirable.
May be required to work extended hours or on weekends given enforcement needs and public programs.
